Service experience was great. No hassle and my vehicle was ready when promised. Service waiting area clean and laid our comfortably. Rest rooms easily accessible
Mikey was very helpful and informative. He is also a great sales person. He was very patient and he took the time to make sure we were well educated on all the new technologies.
Silko was amazing to work with in purchasing a new vehicle, Stan and Matt provided amazing service that was very fast as well. I got my car the same day it was purchased!
Everyone is friendly and helpful. Very accommodating. Paperwork could be quicker but financing did go quickly and smoothly. That pretty much says it all. Thank you!
I've been a Silko customer for over three decades. I've always been pleased with my service experience. My latest visit was for diagnosis of an a/c issue on my wife's car. The vehicle was checked and found to have a leak in an a/c line. The Service Advisor was accurate in the time estimated to diagnose the problem and fully explained the issue. He provided a clear explanation of the cost of the repair and the timing for parts to be ordered and to be available. I made an appointment to have the parts installed and will return tomorrow for completion of the service.
New car purchase was a great experience. The salesman was helpful and patient throughout the process. I did find a 25 word review requirement annoying though.
This is my third lease with Silko Honda. Sales associates, finance department and service department have all been excellent. I will be returning for more cars in the future.
Transaction was quick and smooth and they were very polite throughout the buying process. No pressure during the sales or financing process. I have nothing but good things to say about Silko Honda...Thanks!
I came to Silko Honda looking for my first car and was immediately impressed by the salesman that helped me. Very understanding and not pushy and was extremely helpful and informative through the entire process. Overall a great experience.
I was completely satisfied from start to finish with my recent service. Jamie was my service advisor and was superb. He was attentive, knowledgeable, thoughtful in conveying to me the information I needed to make an informed decision on my service items. He is the reason why I will continue to being my car to Silko.
I just want to take the time to thank STAN, Matt, and Rodney all for their help making this car purchasing experience a great one. I came in just looking to inquire pricing and packages to get out of my 2012 Dodge Charger, immediately when I walked through the door I was greeted with an eager sence of trying to help by STAN. I initially being through this process before with my wife saw that it was a busy day and I hoped we didnt draw the short straw by him being the last rep available to help, reluctantly I proceeded to let him help us out and see if he could help us along this search for our next vehicle. This experience reinforced for me that you should never judge a book by its cover. Because STAN was a wealth of knowledge, explained things in simple terms and made the whole experience relateable by sharing personal experiences and opinions on what would work out best for myself and my family. I couldnt have used a magic lamp to wish a better overall experience. From treatment, information, flexibility, knowledge, and just an overall level of care that is lacking in todays car buying experience from what I have seen in other places. Due to the above and beyond service that I received from SILKO HONDA and STAN and associates, I am a believer and will be recommending this olace to all my friends and coworkers and anyone who asks do I know a good place to buy a car. Keep up the good work guys and keep doing what your doing anyone can sell a car, it takes real professionals to sell the experience! Thanks for my new ride I love it! And a special thanks to STAN and MATT for helping me find the right situation for me! Be well and be safe looking forward to seeing you all soon and being part of the SILKO family!
DJ was very professional, and a good listener. He was very patent, pleasant to do business with, and made the buying process a positive experience.
Dino in service is amazing! I had an issue getting a new tire. He was able to locate the part and squeeze me in. I was in and out in less than an hour. Dino always goes above and beyond for my service experience.
The service on the day of my oil change and tire rotation was outstanding as usual.The dealership here treats you as if you were family, this is greatly appreciated I enjoy talking to my salesman when i come here. ( Tim Colbert ) he always finds time to say a little something every time i see him
Great service, easy to work with. We are return customers and will definitely return again. The whole process was flawless. Many thanks to all involved in making it happen.
From our first introduction to Mike Healy to driving our new CR-V away two days later it was a unique experience. My wife and I were treated with respect and no car buying games (such as seen at some other dealerships). In a tight inventory market we were also delighted to find the exactly optioned vehicle we were looking for. I have bought many cars over the last 50 years and never had such a courteous, knowledgeable, professional sales person like Mike.
Everyone I met at Silko was friendly and professional. I found that Tim delivered exceptional service, courtesy and kindness, and a full knowledge of the workings of the car I purchased. He also displayed unlimited patience as he was teaching me the new technology! I could not have envisioned a better experience.
Everyone I met at Silko gave me excellent customer service, and each were very knowledgeable in their respective roles. Everyone I spoke to answered my questions completely and with patience. I left the dealership very satisfied with my purchase and very satisfied with their excellent customer service.
Kim was friendly and made sure I had all of the answers to my questions. Dino was courteous and punctual. I love the fact that I can get a detailed report texted to me and I can make my decision about what I want done.
Great experience! Fast, friendly service. This was my second time working with Juan. He is excellent. So friendly and knowledgeable. Explained everything and even rememberec me from over 2 years ago!
Mike Healy went out of his way and spent a lot of time explaining the technology in the vehicle for us.
Always a great experience and a great product. Rick was excellent to deal with.
Dino was amazing throughout the process of my oil change and he identified key issue of my front breaks that were dangerously old.
I drive the extra distance from my home to have my car serviced at Silko Honda. I've been a loyal customer for several decades and have had nothing but excellent experiences with the Service Department.
We needed to get a new car after my husband was in an accident and his car was totaled. Our experience was seamless, thanks to our salesman, Heath Tracey. I told him we were looking to test drive before we even talked numbers. We had our 2 young sons with us, Heath got us into the CR-V we saw online within 15 minutes. We were able to come back the next day to finish the purchase. Juan in the finance department was great to work with as well. If you are looking to buy, Heath is the one to work with. We truly appreciated the zero pressure approach he took with us. Car buying is typically stressful, this time was an exception. We will gladly refer family and friends to Heath for a positive experience.