Customer Testimonials
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Excellent, professional & friendly very responsive.Service people show genuine interest in doing all they can to make the customer feel they care about customer convienience. .
Sales people were very pleasant
Superb service and coordination right from vehicle drop off to delivery. Service Rep is great. Thanks. The Service advisor was very professional and courteous. thanks
Everything was great, fast service - only thing was service should check on warranties before calling with service/prices. Feel like if I hadn’t mentioned it I would have paid full price.
Timely, easy to make a service appointment Everyone I dealt with on the phone or in person was very Pleasant and the job was done quicker than had be quoted online or upon my arrival
I was surprised at the enhancements to the service experience! I brought the car in for an oil change and recall on the window lock of my 2005 CR-V; since it was last serviced I hadn't driven enough miles during the pandemic to require more than this. By the time the service was complete I had an email from Jaime Martinho with the report I was reviewing so was informed by the time we met up for our discussion. Another surprise! No charge for this service. I do have a Silko dealer closer to me but much prefer coming to ...
The customer service was very good here this time. Nice waiting area too. They are expensive though. That is the only reason I do not use them regularly.
Great experience. I found the vehicle I wanted on web site and was able to have test drive the same day and agree to purchase. Tim Colbert was informative and gave us space to make decision to purchase. Through no fault of dealer or staff, glitch complying with the fraud prevention call took a couple of calls, but Juan assisted with process. Also through no fault of dealership or staff, one module - parking assist - not functioning. Part need to be ordered and service visit required. Rodney was responsive and worked to compensate us for inconvenience. Susan Sullivan
Stan is incredible! I cannot say enough about how wonderful of an experience it was to get a new car at Silko. Working with Stan I knew that he was going to be honest and help me get the best price for my trade in possible. He knows the Honda Line well and encouraged me to ask any questions (even the ones I thought might be silly) Stanly also helped me through the finance portion and ensured I didn't have any questions or concerns before signing my name to anything.
Jason Costantino was very helpful throughout the whole purchasing process and provided excellent customer service throughout. I would gladly go back for another purchase. Thanks again.
Jason C was amazing! He was very knowledgeable and aware of my requirements and needs. He listened and got me just what I wanted and needed. I would recommend silko and Jason to everyone! Thank you
I recently purchased my third car at this dealership. They are always thorough, quick, and honest. Prices for service and sales are very reasonable. Would recommend
Service is top notch and staff always courteous. Clean and friendly environment with the most honest sales department I’ve had experience with. this is my 2nd vehicle bought here and my 3rd will be as well. Thanks guys!
I felt they listened to what we wanted and then provided it. It was a pleasure doing business with Silko.Honda. I bought my first honda in 1999 which my son is now using.
4th vehicle I bought from them! Great customer service. Stan Ennis In the Sales Department was wonderful and made for a smooth transaction. Silko offers additional incentives for their customers.
Made it easy to purchase a new vehicle. Did not spend endless hours in the dealership working on the purchase like at some other dealerships.
I am always impressed with my Honda service writer. Everyone is practicing Covid safe protocol and service is expedient and priced accurately. I wouldn’t hesitate to recommend Silko Honda to anyone looking for reliable Honda service.
Purchasing a new car is usually a headache but not here! Today my husband and I had a 10am appointment and we left there at 2:30 with our new vehicle. Pedro & Juan made our experience a great one!
Mike Gasior was very professional and helpful during the entire purchase process. I would recommend him to any one shopping at Silko Honda.
I always have a great experience at Silko, whether buying a vehicle or having one serviced. Tim Colbert is the best salesperson-easy to work with and very responsive.
Very pleased with the whole experience. There was never any tense, awkward moments that I felt pressured during any negotiations. The team was professional and very understanding of all my wants, and needs. Pete Adam’s, Stacey Seal and Daniel Doherty made the process seamless from beginning to end. I would recommend Silko to anyone looking for honest professional service.
Very pleased with salesperson, Stan Ennis. This is our second purchase of a Honda in a little over a year. Extremely agreeable with regards to start to finish of purchase.
Had the pleasure of working with Pedro. Amazing representative that was patient with me as I purchased my first car. Highly recommend working with him. Can’t go wrong with a nice and transparent rep.
Great experience with a quick turn around. I do wish I was offered a loaner for the car only being a few weeks old and getting a CEL so soon.
The whole experience with the Silko team was excellent. Starting with my exploratory initial visit and meeting Emilio Da Silva through to the pick up of my 2021 Pilot I was treated with respect and a commitment to meeting my needs. Every interaction with the team has been very positive. I gladly recommend them for your next car buying experience.
I am a returning customer and once again Silko did not disappoint. No pressure, only helpful information and hard work to make my vehicle purchase happen. Jason was attentive and professional.
Silko Dealership is very professional and customer friendly. I was very satisfied after my rescent appt. for a oil change and check up I am completely satisfied that I purchased my new Honda Accord at Silko Honda.
Very responsive to my initial inquiry, quick to set up an appointment time, had the vehicle ready for me as soon as I arrived, and Tim Colbert was/is very personable and professional. Negotiation was fairly straightforward, which is appreciated on a busy weekend. Overall a great experience.
Tim Colbert is an excellent sales person. He always explains things in detail so we understand. We will ask for Tim in the future. This is our second car we have purchased through him and will do it again in the future.
Tim was professional from the beginning to the end. Very comfortable to deal with and provided a COVID safe experience to do business in. I’d recommend Silko to anyone shopping for a Honda.
My husband had a minor accident with my car (he hit the sidewalk) and I needed a new tire ASAP as we were going to drive several miles on the weekend and didn’t want to do that on a temporary tire. Silko Honda was able to get me in the next day and even did my maintenance. I love that they texted me and let me know what needed to be done and gave me a final price before the work was done. Thanks Silko Honda
Emilio did a great job. We were disappointed as we had an appointment to meet Mike G. They told us to ask for him and the car would be ready. Emilio did well but no one told him the car was already out. Wasted time for him looking fo it. More could have been done via email or auto form that would allow the appointment to already hav e info he needed to ask. More could be done to add social distancing and confidence of cleanliness in the show room. It is more congested than it needs to be. People ...
Here at Silko Honda I was able to buy my first owned 2020 Honda Accord with the amazing help from Pedro. I walked in without an appointment and soon enough Pedro came and assisted me with all of my questions and concerns. He was extremely helpful and was very patient with me throughout the entire process. His communication skills and thoughtfulness was a 10/10 and I’m glad he assisted me with this process. Thanks to the help of Silko Honda and Pedro, I am now a proud owner of my beautiful Honda!!!!
Everyone in the dealership was curteous and helpful. Heath Tracey was very polite and professional. He answered all my questions and put me at ease. I was able to drive away in my new Civic within a few hours. I would recommend Silko Honda to anyone looking to purchase a vehicle.
Great experience. Jakeline called us after our inquiry and provided details on a car that met our needs. When we arrived our appointment was held on time. Mikey was excellent and ensured a smooth process. Honestly the best experience we have had at a dealership in a long time.
This was the best car buying experience I have ever had. Straight forward and friendly. Will be back to purchase a car from the team next time.
Great service
The staff is friendly, courteous, and knowledgable. The service was performed promptly at the time scheduled. The waiting room was clean and comfortable.The drop off procedure is excellent and keeps the customer out of bad weather conditions.
I have purchased other cars before from Silko and also all my service from you for my 2 CRVs always very pleased And when it came to buying this Pilot Silko was the only place we were going great service
Easy to schedule an appointment that was convenient to me. Car was ready for test drive when I arrived. Heath is very friendly, no pressure. Great to work with. This was my first Honda, I've been a Toyota fan for many years. Great experience, highly recommend.
Excellent service, Friendly employees and very thorough with details on the vehicle. Good experience. I would recommend Silka to my friends. Thank you for making this experience great.
When I walked into the dealership on Saturday afternoon I wasn’t expecting to drive home in a new car I stated what I wanted and Mike Healy did everything he could to get my needs met. All in all I’m very happy with my new 2021 CRV hybrid. Mike spent extra time making sure my phone was hooked up ad I knew how to use all the high tech electronics I very happy with my new bicycle Thank you Paul
I've visited several dealerships in my lifetime. And many of them deploy the usual high pressure sales campaigns and tactics. That is NOT the case at Silko. I appreciate the wonderful experience Pete Adams provided in buying my second car in less than a year. It's no surprise why they have so many 5-star reviews. I highly recommend this dealership if you are in the market. My second time buying from them and it wont be my last. Thank you Silko (and Pete)!!
Dino was awesome.friendly.helpful and best of all completely efficient. Even made sure I didnt forget my yeti..made the time feel more like a nice visit
Really great experience. Enjoyed meeting and dealing with Tim, Chris, and Juan. The need for twenty five words in order to submit a review may put off many people.
The service was great didn't wait long at all for appointment. Jamie was very helpful new alot about my van and very courteous. I'm glad I made the choice to service my vehicle at Silko. Thank you Sue
Great service and professional help when buying my second Honda Pilot. Thanks to Bobby Levesque for walking me through the features even after the sale.
appointment was done on time and professionally. Turn around time was better then expected even with the add on work. We are very please with this visit.
On March 18th. We drove away in a 2020 Honda Fit. It was a very enjoyable experience thanks to Tim Colbert. He went over everything we wanted and needed to know,and answered every question we had. We highly recommend Silko Ford. Also a thank you to Pedro Oliveira for being so nice.
Excellent service and attention from start to finish. Mr. Chou was exceptionally polite, answered my questions and made my first experience with Silko service dept a pleasant one. Thank you!
This is my second purchase at Silco Honda, I love this place! Everything handled professionally and my salesman Tim was awesome! Love my new HRV sport!!!❤️
I recently purchased a new Honda CR-V from Silko Honda. I worked with Heath Tracey and it was an easy (and, dare I say, enjoyable) experience. Low pressure sale. What I liked best was that Heath took the time to really show me how all of the safety features and technology on the car worked. He even followed up with me a few days later to see if I had any questions about any of the features. He knew the product well and he was patient with me when I asked even basic questions. I would highly recommend Silko.
I have dealt with this dealership for probably 30 years and always been impressed by the helpfulness of the employees. From service to the waiting area to the cashier, I give a big thumbs up!
Heath from the sales department was very helpful, great experience from beginning to end. Juan from finance made everything easy and seamless. I will definitely recommend Silko.
I recently purchased a new 2021 Honda CR-V at Silko. I worked with Heath in the Sales Department. I had a great experience. He took the time to review all of the features on the car. I did not feel rushed. He followed up with me a few days later to see if I had any questions about the car's features, which was cool. I would highly recommend Silko.
Great service,Stan was a great help .Stacey also Everything went quick and smooth all done in about 3hours old car trade new car ready
Nice waiting area and my service advisor was very friendly and helpful with my questions. Would have given 5 stars but pricing on some services here is higher than competitors.
Excellent experience! Salesman Emilio DaSilva was amazing in working with me in the limited time frame that I had. Highly recommend! Many thanks!
I have had nothing but great experiences with this dealership, from the day I went in to buy a car till my yearly checkup, which was on 3/11/21. Everyone has gone out of their way to make sure I was taken care of.
Great service. Customer friendly. They listen to my needs and are very caring. Customer waiting area is very clean. Cashier is very professional. Only service my car at Silko’s
Mike and Bobby were great on the sales side and Juan was great in finance. Overall, we were extremely happy with our experience and will definitely return in the future!
Dino Chou is absolutely amazing! I’ve been going to Silko for many years and I have to say that I’ve never felt happy like I did yesterday. He’s caring, understanding, made you feel like a person should when you enter a business.explained every thing didn’t make you feel uncomfortable absolutely no pressure, and listened to what I had to say n my concerns. I purchase my Honda Element back in 07 brand new and now I have a 12 CRV and yesterday was by the BEST experience ever at Silko Honda! Wow! Thank You Dino you went ...
Always reliable service with friendly customer service and pleasant area to wait for your car. Service advisor is always pleasant and concerned about taking care of any car problems.
Leasing my car at Silko Honda was a surprising experience. Everyone I dealt with was very patient and friendly. My salesman. Pedro especially. Pedro explained all my options and answeredI all my questions...now have the perfect car for me.
everyone is wonderful. Alex was great he answered all my questions and brought to my attention some things that should be done. No pressure from him.
Appreciated the low key sales. Jason C was a great rep and helped us get a deal we could live with.
I lost my beloved SX4 in a head on. So I needed to find a car quickly. Silko is close by and has good on-line reviews, so there I went. I met with Emilio Da Silva. He was very understanding of my needs, a nice guy. I looked at a couple of cars and decided to buy a certified Pre-owned Chevy Trax, after mulling it over for a few days. It was in great condition, the price seemed reasonable, and they offer a lifetime drive train warranty and unlimited free car washes. The paperwork process was quick and painless. I ...
Purchase of a new 2021 Honda Insight Touring Hybrid was the smoothest transaction I've ever experienced in my 30 years of purchasing a new vehicle.
My most recent service appointment for a routine oil and filter change went very well. I was processed as soon as I arrived even though I arrived earlier than my scheduled appointment time. My service appointment took almost the exact amount of time I was quoted at check in. When my cars service was completed, the service attendant informed me of my cars status. I was very pleased to hear everything was in good working order. I would recommend this service department for future visits.
Overall my wife and I felt this was a very positive experience. Both Mike and Juan walked us through the entire sales and financing process explaining every step patiently and in an easy to understand manner.
Peter made the experience so great and easy. I would definitely recommend friends and family!! Best car buying experience i have ever had! LOVE HONDA!!!
Fast, fun and friendly. Best buying experience in my 50 years. Will recommend to all that need a Honda. Thank you for a job well done.
This is my second time having Emilio help me with picking out my car, very patient and is also extremely helpful!! Would definitely want his help again with my next car in the future.
I had a great, hassle-free car buying experience at Silko Honda. These folks listened to my needs and delivered a favorable price quote on a Honda Accord Sport SE, despite the fact that I was not financing and had no trade-in. I would highly recommend Silko for honesty and customer service based sales approach.
the service was excellent they worked in on a Saturday and the service was excellent. I would recommend silko honda to anyone who is looking for a car or good service.
Always cheerful, professional and helpful. It is a pleasure to bring my car in for service. They are excellent at keeping you aware of any possible upcoming maintenance.
Quick and efficient. No waiting! Great dealership!
This now our fourth car purchase from Silko, and the experience is always great. That is why we keep coming back when we need a new car.
Love the personalized service that Silko provides! Especially better than any of those online dealers- there is no personal touch there. Best dealership and great customer service. Thanks Rodney and Heath! This is my 4th car with Silko and I couldn’t be any happier!
Had a really good experience purchasing a new CRV. Pedro was courteous and professional. Would definitely recommend others to visit Silko when considering a new Honda.
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